Winter '24 Recap Business development in the off-season: reconnecting, reflecting, and planting seeds.

Truman Shuck
Truman Shuck

Winter in a Nutshell

Crossing the Finish Line at Beyond Finance

Winter saw us wrapping up our platform intelligence project at Beyond Finance. They were facing the classic scaling challenge: as their business grew, system quality issues became more costly, but they weren't sure where to begin addressing them.

We developed FeatureMap, a standalone Rails gem that maps product features directly to code, creating a shared language between business objectives and technical systems. This approach aligns with our belief in the importance of effective company culture - creating shared language and understanding that enables better collaboration. By implementing it as a gem rather than a service, we ensured no data left their environment while delivering a self-contained solution with built-in linting and validation.

One of our favorite moments came when their QA team used their new feature understanding to run targeted integration tests, significantly reducing testing cycles. As their SVP of Technology noted, our work helped them improve "technical planning and project decomposition, raising the quality of deliverables and making systems more maintainable."

We're particularly proud that Beyond open-sourced the library we wrote, and we're curious if other organizations might benefit from similar approaches to bringing clarity to complex systems. Throughout this project, we discovered that finding clarity within complexity isn't just about better tools - it's about creating a shared language for teams to understand their systems. You can read more in our case study or check out our new Platform Intelligence service page.


Finding clarity within complexity isn't just about better tools - it's about creating a shared language for teams to understand their systems.


The Business Development Shuffle

With the Beyond Finance project successfully completed and documented, we shifted into business development mode - that familiar dance of reaching out, following up, and planting seeds for future work.

We reconnected with past colleagues and friends, which reminded us how much we enjoy these conversations regardless of their business potential. It's unfortunate that sometimes a work-related reason is needed to reconnect, but these discussions quickly transcend their initial purpose. With Harrison and Truman's networks primarily in Chicago, we settled for virtual catch-ups, while Dan had the luxury of actual in-person coffee meetings. We continue to navigate the challenge of maintaining connections outside our immediate spheres - finding the right balance between accepting limitations and working to improve remains an ongoing puzzle.

The shift from client work to business development highlighted how different these skill sets truly are. Fortunately, our audience-building cycle had already sharpened our writing muscles, which proved invaluable for creating outreach content and crafting messages that resonated with our network. Much like we previously discussed in our post about building an audience, we found that consistency and authenticity were far more effective than chasing viral tactics.

On the marketing front, we experimented with LinkedIn advertising, creating our first carousel ad with surprisingly decent visuals. Our LinkedIn following grew to a whopping 76 people – not exactly "influencer" territory, but we'll take it! In a classic business development irony, the LinkedIn ads were primarily clicked on by sales people rather than potential clients, yielding essentially zero contact form submissions. Yet we heard from several folks that our consistent LinkedIn presence was what kept us top-of-mind for potential conversations. This experience taught us that marketing works in mysterious ways - sometimes your consistent presence matters more than your carefully crafted campaigns.

Basically Mad Men


Marketing works in mysterious ways - sometimes your consistent presence matters more than your carefully crafted campaigns.


Challenges and Patterns

The feast/famine cycle continued to be our most persistent challenge as a consulting business. We are incredibly grateful when we land projects that allow all three of us to work together, but the transition periods between these anchor clients remain tricky to navigate. This winter highlighted how quickly priorities can shift from "build great things for clients" to "find the next client who needs great things built."

We also struggled with balancing business development and our other Go Between initiatives. Our carefully structured cycle approach took a back seat as we focused primarily on biz dev while maintaining our publishing schedule. It turns out that "just add one more priority" isn't a sustainable strategy, even for a team that prides itself on productivity. The constant context switching between client work, business development, and content creation tested our ability to stay focused and effective.

These patterns aren't unique to us, but they're particularly pronounced in a deliberately small consultancy. We continue to develop strategies to navigate these challenges while maintaining the quality and thoughtfulness that defines our work.

Favorite Posts This Winter

Despite the business development hustle, we still made time for our publishing cycle. Three posts in particular stand out from the later part of this season:

These posts reflect our ongoing commitment to sharing both technical knowledge and broader insights about building sustainable technology and fostering effective communication.

Spring Forward

Looking ahead to brighter days (literally and figuratively), we're planning to:

One thing we've learned from these seasonal recaps is that public commitment helps us follow through. So check back in three months to see if we actually did any of this!

Thanks for following along on our journey. We'd love to hear what you've been up to this winter – drop us a comment below.

Explore our writing

Our perspectives on engineering practices, sustainable business, and building technology with human connection at its core.

Leave a comment

Thoughts for our thoughts

We hope you find our writing useful and, perhaps, that it gives you something to think about. We read everything we receive and we'd love to hear from you.